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SHIPPING

WHY HAVEN'T I RECEIVED AN ORDER OR SHIPPING CONFIRMATION?

Make sure you’ve searched your promotional, junk, and spam folders in case the notification has landed there. You can mark us as SAFE too so that you won’t miss a beat from us in future! Still no luck finding this one? Not to worry, reach out to us

HOW CAN I CHANGE MY SHIPPING ADDRESS?

Uh oh! We'll need to update this with the carrier. Please get in touch straight away with your order number and correct shipping address, and we will attempt to make this change for you! Please note that this change may slightly delay your shipment

WHY AM I BEING CHARGED EXTRA FOR SHIPPING WHEN MY ORDER QUALIFIES FOR FREE SHIPPING?

1. You may have used a discount code at checkout that makes the subtotal of your order less than the free shipping threshold to your shipping address. 2. You are an International customer and need to pay for duty and tax. Please note that all

HOW MUCH IS SHIPPING?

Please see our Shipping Info for shipping costs.

WHERE DO YOU SHIP TO?

We ship all over the world with the exception of the following countries due to COVID-19 restrictions : Belarus, Brunei, Bhutan, Central African Republic, Chad, China, Congo - Kinshasa, Cuba, French Guiana, French Polynesia, Guadeloupe, Iran, Laos

CAN MY ORDER BE SENT TO A PO BOX OR APO, FPO, DPO BOX?

Yes! For APO, FPO, DPO & PO Boxes in the continental US, please select 4-6  business day standard shipping at checkout.

INTERNATIONAL DUTIES AND TAXES

How are Duties & Taxes Calculated?. We use a highly accurate software to calculate the duty and tax for your order based on the value of the goods. So the more the item costs, the higher the duties will be for your order. Usually the value of the ite

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