HOW CAN I CHANGE MY SHIPPING ADDRESS?Updated 10 months ago
You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Princess Polly is not obliged to re-send the order to the correct address at our own expense. Please see below for information on address update requests:
If your package is currently in transit please use your tracking number to submit your request here.
If your package is currently in transit, please contact us here with your updated shipping address so we can submit a request in an attempt to intercept and reroute your package for you!
AxleHire and X-Delivery
We are unable to action address changes for orders shipped with AxleHire and X-Delivery.
If your order has not been shipped, please contact us here with your updated shipping address.
We are unable to action international address changes.