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HOW CAN I CHANGE MY SHIPPING ADDRESS?Updated 3 months ago

You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Princess Polly is not obliged to re-send the order to the correct address at our own expense. Please see below for information on address update requests: 

DHL/USPS

We are unable to action address changes for orders shipped with DHL/USPS. 

Fedex and UPS

If your package is currently in transit, please contact us here with your updated shipping address so we can submit a request in an attempt to intercept and reroute your package for you!

Jitsu and Maergo

We are unable to action address changes for orders shipped with Jitsu and Maergo. 

No tracking

If your order has not been shipped, please contact us here with your updated shipping address.

International customer

We are unable to action international address changes.


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