Items can be returned within 30 days of delivery for exchange, gift card, or refund. Returns postmarked after this timeframe, or that otherwise do not meet the criteria of our return policy, are not eligible to be returned and will not be accepted. I
Shipping your items back with our printable returns label Package up any items that you’re returning to us, attach the included label to the top of the package, and drop it off at any USPS location. All refunds and store credits are processed within
To begin the return process, please submit your International USA Princess Polly order return here. International Returns should be shipped to: Princess Polly Returns, 5026 Chino Hills Pkwy, Chino, CA 91710. International orders may be returned for a
Styles that have been marked down as Final Sale are not eligible for return or exchange. This is mentioned on the product page, side cart, and at checkout.
The following items are ineligible for return:. - Undergarments and hosiery. - Swimwear without the hygiene seal intact. - Face masks. - Earrings. - Cosmetics and beauty tools. - Hair tools. - Final sale items.