RETAIL STORE

RETAIL STORE INFORMATION

Find the nearest Princess Polly location to you here!

HOW CAN I RETURN MY STORE PURCHASE?

Store purchases must be returned in store within 30 days of purchase. Simply bring your eligible items to a Princess Polly retail location. Questions about our Return Policy? Check it out here.

CAN I RETURN MY ONLINE PURCHASE IN STORE?

Yes, orders beginning with #US can be returned in store. Select orders have the option to submit online for an in store return to receive a QR code or simply bring your items in store. PRINCESS POLLY STORE RETURN QR CODE. Bring your items and store r

CAN I USE MY GIFT CARD OR ONLINE STORE CREDIT IN THE RETAIL STORE?

Yes! Gift cards and store credit are accepted in the retail store.

CAN I RETURN OR EXCHANGE MY RETAIL STORE PURCHASE ONLINE?

All retail store purchases must be returned in store for a refund, exchange or store credit.

HOW CAN I PROVIDE FEEDBACK ON MY STORE EXPERIENCE?

We'd love to hear about your experience in our retail store! You can email us at [email protected]

WHEN WILL THE NEW ITEMS BE AVAILABLE IN STORE?

We're always re-stocking our most popular styles based on customer demand! We also add new arrivals regularly.

DOES THE STORE CARRY CURVE, PETITE AND TALL SIZES?

Our goal is to stock our most popular sizes and styles based on customer demand. Our store team is always providing feedback on best sellers and most requested styles and sizes.