RETAIL STORE

Retail Store Information

Our Princess Polly LA retail store is located in the Westfield Century City mall in Los Angeles, California. Store Address: 10250 Santa Monica Blvd, Level 2, Suite 2360, Los Angeles, CA 90067. Store Hours: Monday - Thursday 10am - 9pm. Friday - Satur

How can I return my store purchase?

Store purchases must be returned in store within 30 days of purchase. Simply bring your eligible items to a Princess Polly retail location. Questions about our Return Policy? Check it out here.

Can I return my online purchase in store?

Yes, orders beginning with #US can be returned in store. You have the option to submit online for an in store return to receive a QR code or simply bring your items in store. PRINCESS POLLY STORE RETURN QR CODE. PRINCESS POLLY STORE RETURN. Read abou

Can I use my gift card or online store credit in the retail store?

Yes! Gift cards and store credit are accepted in the retail store.

Can I return or exchange my retail store purchase online?

All retail store purchases must be returned in store for a refund, exchange or store credit.

How can I provide feedback on my store experience?

We'd love to hear about your experience in our retail store! you can email is at [email protected]

When will new items be available in store?

We're always re-stocking our most popular styles based on customer demand! We'll also be adding new arrivals regularly.

Does the store carry Curve, Petite and Tall sizes?

We'll have a selection of Curve styles in-store. Our goal is to stock our most popular sizes and styles based on customer demand. Our store team is always providing feedback on best sellers and most requested styles and sizes.