Can I return my online purchase in store?Updated 24 days ago

Yes, orders beginning with #US can be returned in store. You have the option to submit online for an in store return to receive a QR code or simply bring your items in store. 

PRINCESS POLLY STORE RETURN QR CODE

1. Bring your items and store return QR code to the Princess Polly location nearest to you. 
2. A store associate will process your return at the cash register.
3. If you opted for a store credit refund, your gift card will be immediately emailed to you.
   
   

PRINCESS POLLY STORE RETURN 

1. Bring your eligible items to the Princess Polly location nearest to you. 
2. A store associate will process your return at the cash register.
3. If you opted for a store credit refund, your gift card will be immediately emailed to you.

Read about online order return options here.

Please note, TikTok Shop and Flip App orders are not eligible for return in store.