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MY PROMO CODE / GIFT CARD CODE ISN’T WORKING!Updated 2 days ago

Please make sure the promo code is valid for all items in your order (i.e. no sale items or gift cards). Gift card codes must be entered separately and are 16 digits with a mix of letters and numbers.


Using the app?

Please note in our app, gift card codes can only be entered during the final checkout process. Gift card codes entered into the discount field in the app will not work. You can enter your gift card code after hitting the Checkout button. 


If you’re having trouble applying either of these, send a screenshot of the page to our Customer Experience team so we can help!

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