I RECEIVED THE INCORRECT ITEM!Updated 10 months ago

We apologize you received the incorrect item. Please head to our contact us page here to get in touch with our Customer Experience team.

Select Order Issues - Incorrect Item from the dropdown, and include the following information in your message:

• Your name

• Order number

• Email address used to place the order

• Product name and code of the item ordered found on your order confirmation email

• Product name and code of the item received

• Description/photo of the item you received - please attach an image of the incorrect item received to your contact form inquiry 

You may also email our team directly with all of the above to [email protected].