I RECEIVED THE INCORRECT ITEM!Updated a year ago

We apologize you received the incorrect item. Please head to our contact us page here to get in touch with our Customer Experience team.

Select Order Issues - Incorrect Item from the dropdown, and include the following information in your message:

• Your name

• Order number

• Email address used to place the order

• Product name and code of the item ordered found on your order confirmation email

• Product name and code of the item received

• Description/photo of the item you received - please attach an image of the incorrect item received to your contact form inquiry 

You may also email our team directly with all of the above to [email protected].