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I RECEIVED THE INCORRECT ITEM!Updated a year ago

We apologize you received the incorrect item. Please head to our contact us page here to get in touch with our Customer Experience team.

Select Order Issues - Incorrect Item from the dropdown, and include the following information in your message:

  • Your name

  • Order number

  • Email address used to place the order

  • Product name and code of the item ordered found on your order confirmation email

  • Product name and code of the item received

  • Description/photo of the item you received - please attach an image of the incorrect item received to your contact form inquiry 

You may also email our team directly with all of the above to [email protected].

 

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