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UK WEBSITE QUESTIONS

DO YOU STOCK OR RESTOCK DIFFERENT PRODUCTS ON YOUR UK WEBSITE?

No, our UK website ( https://princesspolly.co.uk ) offers the exact same inventory as our US website ( https://us.princesspolly.com ) and items are shipped from our USA based warehouse in California.

WHAT IS THE DIFFERENCE BETWEEN YOUR UK AND US WEBSITES?

Our UK website ( https://princesspolly.co.uk/ ) was created so that your currency and sizing will now be automatically set to GBP and UK sizing! Please note, all UK customer orders ship from our USA based warehouse in California and duties and taxes

DO I HAVE TO CREATE A NEW ACCOUNT WHEN SHOPPING ON THE UK WEBSITE?

No, you do not need to create a new account. All orders placed on the UK site will be linked to our US systems for orders and the Princess Polly Rewards Program.

DO YOU SHIP FROM A LOCATION IN THE UK OR EUROPE?

No, UK and European customer orders are shipped from our USA based warehouse in California. Please note: International duties and taxes still apply. You can find our UK and Europe shipping information here.

I'M LOCATED IN THE UK, HOW DO I BOOK A RETURN?

For customers located in the UK, please visit here to book your return.

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