PRINCESS POLLY REWARDS

HOW DO I JOIN PRINCESS POLLY REWARDS?

By having a Princess Polly account! Simply log in and navigate to the Rewards dashboard. No account with us? Create one for free here!

CAN I TRANSFER MY POINTS BETWEEN THE AU AND USA SITES?

As our AU and US stores operate independently, Rewards members are unable to transfer points between the two stores.

CAN I UPDATE THE EMAIL ADDRESS FOR MY REWARDS ACCOUNT?

Reward members are unable to change the email address associated with a Princess Polly Rewards account. We can, however, assist with a once off point transfer between multiple email accounts. Please reach out to us here for assistance.

WHAT ARE THE PRINCESS POLLY REWARD PERKS?

Quick links:

HOW DO I TRACK MY REWARDS HISTORY?

CAN I EARN POINTS FOR PURCHASES I MADE BEFORE JOINING THE PROGRAM?

Your Rewards points only start accruing once you join the program.

HOW LONG UNTIL I SEE MY POINTS ON MY REWARDS ACCOUNT?

POINTS FROM PURCHASE. The points will automatically adjust within minutes of placing an order. POINTS FROM PRODUCT PHOTO REVIEWS. Once the product review has been submitted, the points will be updated within 2 weeks. 10 points are earned per photo re

DO MY REWARDS EXPIRE?

Tier earned rewards expire after 30 daysBirthday rewards expire after 3 monthsAnniversary rewards expire after 14 daysAll discount rewards exclude sale items & gift card purchases.

HOW DO I GAIN AND LOSE REWARD POINTS?

Customers earn 1 point per $1 spent, but you can earn extra points by ticking off your Reward Point to-do list!

CAN I EARN POINTS ON ORDERS PAID WITH A GIFT CARD?

You can only earn points on purchases made with a debit card or credit card. Purchases made with a gift card will not earn points toward your account. If you use both a gift card and a debit/credit card on an order you will only earn points on the

HOW DOES THE REFER A FRIEND PROGRAM WORK?

Give $15, get $15! Customers can invite their besties to take $15 off their first purchase with us and will receive $15 off in return.