PRE-ORDER
WHAT IS A PRE-ORDER?
A pre-order lets you reserve an item before it's officially available on our site!. Your pre-order will be confirmed as soon as you complete checkout and will ship as soon as the item is received at our warehouse. Your estimated "ship by" date will b
HOW DO I PLACE A PRE-ORDER?
If an item is eligible for pre-order, it will be noted on the product page. Simply select your size and add to cart!. Your estimated "ship by" date will be provided on the product page. Please note, the "ship by" date indicates the latest possible di
WHEN WILL MY PRE-ORDER SHIP?
Your pre-order will ship once your item becomes available. The estimated "Ship by" date can be found on the product page and in your order confirmation email. Please note, the "ship by" date indicates the latest possible dispatch date, orders may shi
WHEN WILL I BE CHARGED?
Once you place your pre-order, your payment will be processed immediately.
CAN I CANCEL OR MODIFY MY PRE-ORDER?
You can request to cancel your pre-order or update your address prior to fulfillment. Once your pre-order has started processing, we're unable to make any changes to the order. Please reach out to our team here for assistance with your updated shippi
IS THERE A LIMIT TO THE NUMBER OF ITEMS I CAN PRE-ORDER?
There is a two-item limit, per size, per customer. Please note, duplicate orders exceeding the two-item, per size limit are subject to cancellation.
CAN I RETURN MY PRE-ORDER?
Start a return here. Need your order number? Login to your account here. Return Options:. Items can be returned within 30 days of delivery for exchange, gift card, or refund*. *Please note, pre-order items are not eligible to be purchased through an
CAN I CHANGE MY PAYMENT METHOD?
We're unable to change your payment method once your pre-order has been placed.
WHAT SHIPPING OPTIONS ARE AVAILABLE FOR PRE-ORDER?
Pre-orders ship via Standard Shipping only. Expedited or Express shipping is not available for pre-orders.
ARE DISCOUNTS APPLICABLE ON PRE-ORDERS?
Discounts cannot be applied to pre-orders.