Orders placed November 25th through December 25th this holiday season have 45 days to return!. Need a gift receipt? Create a gift receipt here. Visit the return portal here to book a return as normal.*Princess Polly’s Holiday Return Policy may not ap
We want to make sure all of our customers receive their orders ASAP this holiday season, so our team will be processing orders outside usual business hours. This means your tracking may remain inactive until the parcel is collected by the courier
Gift givers can create a gift receipt here and once created the receiver will be provided with a link via email to book an exchange* or gift card. *US & UK based customers only.
Our delivery partners are unable to guarantee delivery between Monday December 23rd and Tuesday December 31st. Our team will be processing orders around the clock, however same day dispatch & standard delivery estimates are not guaranteed.
Our delivery partners are ramping up the network with extended delivery hours and additional drivers, however they don’t operate on Public Holidays.
We don't offer gift wrapping services, however, orders are shipped without an invoice and can be gifted directly. Need a gift receipt? Create a gift receipt here.