CAN I EXCHANGE MY EXCHANGE ORDER?
Unfortunately, we are unable to allow exchanges on exchange orders. Any order number ending in "-1" can be returned for a refund or gift card.
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EXCHANGES
WHEN WILL I RECEIVE MY EXCHANGE ORDER?
If you’ve opted for an exchange we’ll let you know your new order details via email once processed!. ☆ To track your order, click here. ☆. Exchange orders are processed once your return is received by our team. Please note, exchanges are shipped with
WHAT IS SHOP NOW?
You now have the option to return your items for an exchange and select different products directly on our website! Please note Shop Now is not currently available for international customers returning outside of the US. If you select to Shop Now
CAN I USE A DISCOUNT/PROMO CODE WHEN USING SHOP NOW TO EXCHANGE MY RETURN?
At this time we do not offer a discount or promo codes on exchange orders, so we'd recommend returning for a gift card if you would prefer to redeem a discount on a new order.
HOW DO I PAY THE BALANCE FOR MY EXCHANGE/SHOP NOW?
If your return item credit does not cover the cost of your exchange item/s, you will be asked to input your credit card details to pay the difference. We are unable to apply gift cards or promo codes to cover any additional fees.